SHIPPING POLICY

Due to the covid-19 situation, do expect delays in shipment, especially so for international orders.

LOCAL ORDERS

Nue Moves will take 1-2 working days to process your orders once payment is received.

We engage courier services to deliver our items to you, hence you can expect to receive your order 3-5 days after payment is made! Yay

INTERNATIONAL ORDERS

Nue Moves ships worldwide via Singpost registered mail, tracking number will be provided so you can check the status of your parcel!

Do note that Nue Moves is not be responsible for additional costs incurred with the importation of the merchandise. Customers are responsible for all duty and taxes if any.

 

** Nue Moves will not be​ held liable for any lost mail, shipping delays or incorrect customer information provided upon checkout.

RETURNS & REFUNDS

Due to hygiene purposes, exchanges or refunds are not allowed. 

Nue Moves checks each and every apparel before delivering them out to their new homes! 

 

However, if the item you received is defected, please email us within 7 days of receiving the item with clear snapshots of the item defect. 

- The defected item must be done by mailing with a traceable source within 7 working days. Nue Moves is not liable for the cost of mailing. 

- In the event which the item you wish to exchange with is out of stock, store credits that is valid for 1.5 months will be issued.